Shipping policy

SHIPPING POLICY

At No Basics’s sole discretion delivery of the Apparel shall be deemed to have taken place when the Apparel is delivered to the User’s nominated delivery address and the User (or a third party nominated by the User) has signed the delivery receipt.

The fastest shipping method is automatically applied at checkout to ensure your order is with you by 8pm on your requested date. Our shipping fee ranges between $20.95 - $25. This fee includes the delivery to you, and the return back to us (in a pre-paid satchel). The delivery fee is covered by no basics. Standard No Basics’s standard delivery method is Express Delivery Service, operated by Australia Post (see Australia Post's Terms and Conditions). Express Delivery is a guaranteed next business day delivery within the Express Post network only. If the User’s location is outside of the Express Post network, it will take more than one business day and No Basics has no control over this. Same Day Delivery is also available for Users in the Brisbane metro area (within 20km of Brisbane CBD). In the event that the User requests Same Day Delivery, the User will incur additional Fifteen Dollars ($15). At its sole discretion, No Basics may change these delivery fees. Same Day Delivery is available between 8am - 5pm, Monday through Friday.

The User shall make all arrangements necessary to take delivery of the Apparel whenever tendered for delivery. In the event that the User is unable to take delivery of the Apparel at the nominated delivery address and for any reason No Basics is required to redeliver the Apparel then No Basics shall be entitled to charge a reasonable fee for the redelivery. 

Any delivery time or date given by No Basics to the User is an estimate only. The User must still accept delivery of the Apparel even if late and No Basics will not be liable for any loss or damage incurred by the User as a result of the delivery being late.